Credit, Collections & Insolvency News
StepChange Debt Charity has announced that it has begun the recruitment process for its next Chair of Trustees after its Chair, John Griffith-Jones, announced he will be stepping down next May at the end of his term of office. Griffith-Jones, who was Chair of the Financial Conduct Authority from 2013 to 2018 and previously held…
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Business outsourcing provider Sigma Connected has announced that it has appointed Susan Young as Director of Insurance Services as part of its ambition to grow in the sector. In a newly created Group-wide role, Young will use her insurance expertise to build relations with businesses across the industry, identifying new opportunities and leading the onboarding…
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The Creditfix Group has announced the appointment of Euan Clark as the new head of debt support specialist, Carrington Dean. Clark brings extensive experience and understanding of the insolvency sector, having risen through the ranks at Carrington Dean over the last eight years, where he began as a case officer and most recently worked as…
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Money Wellness has recruited 100 new professional advisers to meet growing demand for its free debt advice services. Alongside the appointments, the financial wellness platform has also made forty promotions, with five advisers also achieving professional accreditations. Its Vulnerable Customer Specialists Team (VCOS) is also celebrating after achieving the milestone of having £1 million of…
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The Money Advice Trust has announced it has appointed Steve Vaid to the role of Chief Executive Officer (CEO). Vaid will take on the role with the charity behind National Debtline in the New Year, as the organisation looks to realise its ambition to help even more people and achieve greater impact for people struggling…
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Everyday People Financial, a Canadian-based financial services company, has announced that its subsidiary, BPO Collections has signed a purchase agreement to acquire Arvato Financial Solutions UK (AFS). Arvato Financial Solutions is a provider of accounts receivable management services primarily focusing on providing financial and collection management services in the regulated environment. Arvato’s main creditors operate…
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Debt advice specialist PayPlan has announced the launch of a new customer supportservicel by partnering with LanguageLine Solutions, to offer real-time interpreting in up to 240 different languages. In line with PayPlan’s commitment to its Consumer Duty responsibilities, this partnership ensures that free debt advice is accessible to customers who previously faced language barriers, making…
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Debt purchase, collections, litigation and reconnection firm Perch Group has announced that it has appointed Heather Pollard as Director of Analytics. Pollard, who has held senior positions at financial service organisations and a large debt purchaser, will be tasked with ensuring that data and analytics are at the heart of all decision making across the…
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Business outsourcing provider Sigma Connected has announced the appointment of Lesley Avinou into the newly-created role of Group Director of Client Partnerships. In her new role, Avinou will lead the evolution of client relationship management across all locations including UK, Australia and USA. Reporting to the Group’s Chief Commercial Officer Ben Jones, Avinou joins Sigma…
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Business outsourcing specialist Sigma Connected has donated £1,000 to a UK charity which ensures inclusion and harnesses community skills for Romani gypsies and Irish Travellers. Sigma Connected selected charity The Traveller Movement through an employee vote as part of its Community Foundation. Established in 1999 and formerly known as the Irish Traveller Movement, the registered…
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The Money and Pensions Service (MaPS) has announced the appointment of Oliver Morley as its new Chief Executive Officer (CEO). Morley is currently CEO of the Pension Protection Fund (PPF) and will be joining MaPS as our CEO effective from 1 February 2024. Morley brings a unique blend of private sector experience combined with a successful record of leadership as CEO of public sector organisations including…
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In a joint statement, debt help charity Christians Against Poverty (CAP) and Christian charity Stewardship has announced that Stewart McCulloch, is to move to CAP. McCulloch will join CAP as CEO at the start of 2024, taking over from the charity’s interim CEO, Lisa Pearce, who will return to her role as Deputy Chair of…
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Personal insolvency provider Creditfix has announced the appointment of Kevin Thallon as its new Operations Director. Thallon has been promoted to become Operations Director after seven years with the company, starting as a Senior Operations Manager before becoming the head of customer support and debt management. Thallon will be working closely with chief operating officer…
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