Government announces improved debt repayment support measures

The Government has announced that millions of people and businesses who owe money to the Government will benefit from more personalised and affordable repayment support under new plans to improve how debt owed to the public sector is managed. The 2026–2030 Government Debt Management Strategy outlines how departments will better use data and earlier engagement to help people who…

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‘Mum guilt’ costing families an extra £2,500 a year

20th March 2026 Consumer Collections | #spending

New research commissioned by subscription lender Creditspring found that more than three quarters of mothers (77%) have worried about money in the past three months because of child-related costs such as birthday parties, activities, clothes and days out. That compares with 70% of fathers. The research also suggests many mums feel responsible for managing these…

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Personal insolvencies increased in February

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvencies increased by 18% when compared to February 2025 and 6% higher than in January 2026, totalling 11,609 insolvencies. The personal insolvency data consisted of 768 bankruptcies, 4,210 debt relief orders (DROs) and 6,631 individual voluntary arrangements (IVAs). The 6,631 IVAs registered…

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Half of adults have experienced problem debt

17th March 2026 Arrears and Recoveries | #debt

New research from StepChange has shown that one in two people (51%) have experienced problem debt, with 44% of them telling no one about their financial struggles. The debt charity is urging people to talk more openly about debt to help break down stigma and encourage those struggling to seek free, confidential advice sooner. New…

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Almost half of people admit lying to their partner about money

New research by Confused.com has found that almost half (48%) of people admit to lying to their partner about their financial situation in the past. With the cost of living crisis putting financial pressure on people it’s not surprising that money can sometimes cause issues in relationships. Over one in two (58%) partners argue about…

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High level of essential bill arrears have become the ‘new normal’

Debt charity, StepChange, has warned that high levels of arrears across essential bills have become the ‘new normal’ for many households. Those on the lowest incomes are being hit hardest, often forced to juggle everyday living costs while trying to repay historic debts. The report reveals that in 2025, average household arrears are up 11%…

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Second charge mortgage firms told to raise standards for consumers

The Financial Conduct Authority (FCA) has published a review into the second charge mortgage market, finding that weaknesses in some firms’ practices could put borrowers, particularly those consolidating debt, at increased risk of financial harm. Second charge mortgages are often used by customers with high existing levels of debt and low financial resilience. The FCA’s…

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Lantern Group reaches agreement to acquire Ascent

Lantern Group has announced that it has reached an agreement to acquire specialist debt recovery law firm Ascent from Irwin Mitchell, subject to regulatory approval. The deal expands Lantern Group’s portfolio of regulated credit and recoveries businesses, which includes Lantern and Sonex. Ascent is recognised for its experience across collections and recoveries, litigation, enforcement, field…

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Consumer confidence falls amid inflation fears

Consumer sentiment has dropped sharply since the conflict in the Middle East escalated, according to a survey by Barclays. The survey found that around 80% of consumers are concerned that the conflict will increase inflation and energy costs. Nearly half of the respondents said they had already started adjusting their spending behaviour. The data showed…

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Further water bill rises will hurt struggling households

The Consumer Council for Water (CCW) says allowing five water companies to increase their customers’ bills even further will heap more pressure on households already struggling to absorb recent price hikes. CCW has responded to the final determinations of the Competition and Markets Authority which has ruled on the appeals made by five water companies – Anglian Water,…

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1.1million women pensioners live in poverty

New Age analysis of DWP data has found that, despite the rise in women’s State Pension age, the number of female pensioners in the UK has fallen by 740,000 since 2010-11, while the number of women living in poverty has stayed steady at 1.1 million. Age UK warns that this is a failure of policy and…

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Third of people use ‘No‑spend February’ to tackle life admin

9th March 2026 Consumer Collections | #spending

Research from the Current Account Switch Service shows that a third of people (34%) say ‘No‑spend February’ is the point in the year when they finally tackle the life admin tasks they have been putting off, from cancelling unused subscriptions to checking whether their financial products still offer great value. The findings highlight the financial…

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Government announces water bill support reform

The Government has announced that hundreds of thousands of households will benefit from lower water bills after the Government announced a major reform of WaterSure.   Low-income households that use high amounts of water can qualify to have their bills capped. They must have a water meter and either a specific medical condition or three or…

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