Money Statistics: October 2019

29th October 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for October 2019: Personal debt in the UK People in the UK owed £1,650 billion at the end of August 2019. This is up from £1,604 billion at the end of August 2018, an extra £876 per UK adult over the year. The average total…

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Banks and charities call for government to end debt letter rule

11th October 2019 Consumer Collections |

To mark World Mental Health Day, four leading banks have announced they are backing Money and Mental Health’s campaign to ‘Stop the DebtThreats.’ Barclays, Monzo, Nationwide and Metro Bank have joined over 30 charities in calling on the government to change out-of-date rules on debt letters, to make them less intimidating, and more supportive to…

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Money Statistics: September 2019

27th September 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for September 2019: Personal debt in the UK People in the UK owed £1,647 billion at the end of July 2019. This is up from £1,600 billion at the end of July 2018, an extra £888 per UK adult over the year. The average total…

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Ofcom launches new measures to protect vulnerable customers

25th September 2019 Consumer Collections |

Ofcom has set out a range of measures to help ensure out-of-contract broadband customers pay fairer prices, and providers offer better protection to vulnerable customers. Ofcom says that it has been concerned about some broadband customers paying high prices when their introductory offer has ended, meaning they are ‘out of contract’. Many of these customers…

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2019 Credit & Collections Technology Award winners announced

13th September 2019 Consumer Collections |

The winners of the third annual 2019 Credit & Collections Technology Awards have been revealed. There were eighteen winners from the twenty Awards categories which are covered by four main headings of Applied Technology,  Credit and Collections, Lender and Creditors and Innovation Leaders. The awards ceremony was held at the Credit Services Association’s (CSA) annual…

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Money Statistics: August 2019

2nd September 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for August 2019: Personal debt in the UK People in the UK owed £1,642 billion at the end of June 2019. This is up from £1,596 billion at the end of June 2018, an extra £887 per UK adult over the year. The average total…

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Football season sports packages cost fans £456 per year

12th August 2019 Consumer Collections |

Football fans, eager to watch their team compete in the Premier League this season, will have to fork out at least £456 or more over the year to see games on live on television. New analysis from Comparethemarket.com says Sky is the cheapest option currently available on with Now Broadband. The Brilliant Broadband + Sky…

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2019 Credit & Collections Technology Awards shortlist revealed

1st August 2019 Consumer Collections |

The finalists for the third annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect and hosted at the Credit Services Association’s UK Credit and Collections Conference, brings together credit and collections technology executives to honour the industry’s…

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Ofcom fines Giffgaff £1.4m for overcharging customers

30th July 2019 Consumer Collections |

Ofcom has fined mobile company Giffgaff £1.4 million, for overcharging millions of customers. The fine follows an Ofcom investigation. We found that an error in Giffgaff’s billing system led to around 2.6 million customers being overcharged up to a total of almost £2.9m. Giffgaff has already refunded around £2.1 million to affected customers. In lieu of…

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Consumer borrowing remains steady

30th July 2019 Consumer Collections |

The Bank of England has announced its latest Money & Credit statistics which showed that the extra amount borrowed by consumers to buy goods and services was £1 billion in June, in line with the average of the past year. Annual lending growth to UK consumers slowed to 5.5% in June however, from 5.7% in…

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Rise in 18-25 year-olds entering personal insolvency predicted

26th July 2019 Consumer Collections |

RSM is predicting that official figures, due to be published next Tuesday, will show a 9 per cent rise in personal insolvency rates in England and Wales in quarter two when compared to the same quarter last year. The data from Tracker, RSM’s early online warning system, predicts that total insolvencies for the quarter will reach…

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Households miss out on switch savings

25th July 2019 Consumer Collections |

Households are missing out on savings of over £400 by failing to switch the energy, home and car insurance providers. Research from comparethemarket.com has shown that the top three regions where households can save the most by switching are the West Midlands (£732), the East Midlands (£665) and the North East (£660). The insight from…

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Money Statistics: July 2019

24th July 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for July 2019: Personal debt in the UK People in the UK owed £1,640 billion at the end of May 2019. This is up from £1,592 billion at the end of May 2018, an extra £922 per UK adult over the year. The average total debt per household, including mortgages,…

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