Money Statistics: December 2019

20th December 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for December 2019: Personal debt in the UK People in the UK owed £1,665 billion at the end of October 2019. The average total debt per household, including mortgages, was £59,840 and per adult was £31,569, around 111.7% of average earnings. Net mortgage lending rose…

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Consumer spending slows in November

4th December 2019 Consumer Collections |

Consumer spending in November grew by just 0.9 per cent year-on-year, representing a decline in real terms when accounting for inflation, as restrained expenditure continues ahead of Christmas according to new data from Barclaycard. The data showed that spending on essentials showed no movement whilst spending on non-essentials was up 1.3 per cent, presenting a…

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Money Statistics: November 2019

28th November 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for November 2019: Personal debt in the UK People in the UK owed £1,661 billion at the end of September 2019. This is up from £1,612 billion at the end of September 2018, an extra £930 per UK adult over the year. The average total…

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Credit & Collections Technology Top 20 Company Power List launches

22nd November 2019 Arrears and Recoveries |

Credit Connect has announced its inaugural Credit & Collections Technology company power list for 2019. The power list is the first edition of what will be an annual round-up of the most prominent innovating companies within credit and collections technology. Within the list, Credit Connect has identified the top 20 ‘Premier’ innovators highlighting the achievements…

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Money Statistics: October 2019

29th October 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for October 2019: Personal debt in the UK People in the UK owed £1,650 billion at the end of August 2019. This is up from £1,604 billion at the end of August 2018, an extra £876 per UK adult over the year. The average total…

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Banks and charities call for government to end debt letter rule

11th October 2019 Consumer Collections |

To mark World Mental Health Day, four leading banks have announced they are backing Money and Mental Health’s campaign to ‘Stop the DebtThreats.’ Barclays, Monzo, Nationwide and Metro Bank have joined over 30 charities in calling on the government to change out-of-date rules on debt letters, to make them less intimidating, and more supportive to…

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Money Statistics: September 2019

27th September 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for September 2019: Personal debt in the UK People in the UK owed £1,647 billion at the end of July 2019. This is up from £1,600 billion at the end of July 2018, an extra £888 per UK adult over the year. The average total…

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Ofcom launches new measures to protect vulnerable customers

25th September 2019 Consumer Collections |

Ofcom has set out a range of measures to help ensure out-of-contract broadband customers pay fairer prices, and providers offer better protection to vulnerable customers. Ofcom says that it has been concerned about some broadband customers paying high prices when their introductory offer has ended, meaning they are ‘out of contract’. Many of these customers…

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2019 Credit & Collections Technology Award winners announced

13th September 2019 Consumer Collections |

The winners of the third annual 2019 Credit & Collections Technology Awards have been revealed. There were eighteen winners from the twenty Awards categories which are covered by four main headings of Applied Technology,  Credit and Collections, Lender and Creditors and Innovation Leaders. The awards ceremony was held at the Credit Services Association’s (CSA) annual…

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Money Statistics: August 2019

2nd September 2019 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for August 2019: Personal debt in the UK People in the UK owed £1,642 billion at the end of June 2019. This is up from £1,596 billion at the end of June 2018, an extra £887 per UK adult over the year. The average total…

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Football season sports packages cost fans £456 per year

12th August 2019 Consumer Collections |

Football fans, eager to watch their team compete in the Premier League this season, will have to fork out at least £456 or more over the year to see games on live on television. New analysis from Comparethemarket.com says Sky is the cheapest option currently available on with Now Broadband. The Brilliant Broadband + Sky…

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2019 Credit & Collections Technology Awards shortlist revealed

1st August 2019 Consumer Collections |

The finalists for the third annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect and hosted at the Credit Services Association’s UK Credit and Collections Conference, brings together credit and collections technology executives to honour the industry’s…

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Ofcom fines Giffgaff £1.4m for overcharging customers

30th July 2019 Consumer Collections |

Ofcom has fined mobile company Giffgaff £1.4 million, for overcharging millions of customers. The fine follows an Ofcom investigation. We found that an error in Giffgaff’s billing system led to around 2.6 million customers being overcharged up to a total of almost £2.9m. Giffgaff has already refunded around £2.1 million to affected customers. In lieu of…

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