Credit, Collections & Insolvency News
Flexys has announced it has appointed of Marina Pastoriza to the role of Chief Revenue Officer. Pastoriza has twenty years of experience in sales and leadership roles in different geographies, providing solutions to banks and financial institutions. Over the duration of her career, she has helped organisations drive new business ventures in emerging markets and…
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Her Majesty Queen Elizabeth II has peacefully passed away at her estate in Balmoral, Scotland, surrounded by her family. The Queen was the UK’s longest-serving monarch. Credit Connect shares the country’s deep sadness at the loss of Her Majesty. Bank of England governor Andrew Bailey said: “It was with profound sadness that I learned of…
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New Prime Minister Liz Truss has announced plans that will limit energy bill rises for all households for two years. The measures will mean that a typical household energy bill will be capped at £2,500 annually until 2024, saving households £1,000 a year on the energy price cap announced for October. Commenting on the announcement…
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UK workers are facing a £2000 hit to their real wages by the end of the year as the UK economy confronts a highly volatile and uncertain inflationary outlook, according to the latest PwC Economic Outlook. Although the UK economy will continue to grow at a rate of between 3.1% and 3.6% in 2022 (compared to…
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Before further government measures are expected to be announced later today (Thursday 8th September) new data from Comparethemarket has revealed that one in two households (56%) are not confident they will be able to afford energy bills this winter, rising to two-thirds of families (64%) with children at home. Households say, on average, they will…
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The finalists for the sixth annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in credit and collections, have been revealed. The Credit & Collections Technology Awards, organised by Credit Connect Media will host the Awards ceremony as a face-to-face event at the Midland Hotel, Manchester on Thursday 17th November. This year’s awards will…
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The number of people classed as ‘financially vulnerable’ has risen from 2.7% to 4.4% of the population since the start of the pandemic and continues to rise as the cost-of-living crisis intensifies. That’s according to research into 13 million consumer debt profiles conducted by UK leading debt recovery specialist TDX Group, an Equifax company, which…
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Customers are demanding on as many as seven different ways to interact with payment and collections teams, including newer channels not commonly known for business use such as WhatsApp and Snapchat, according to research from conversational AI specialist Webio. The Webio Customer Connections report, based on a survey of 2,000 UK adults exploring their experiences…
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TCN, a cloud-based call centre platform for enterprises has announced that ACT Credit Management, has selected TCN after an extensive search to find a complete contact centre solution. Russell Collins, Head of Compliance at ACT said “The service has been second-to-none, and the technical support provided by the TCN team is just one of their…
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Between April and June 2022, the number of households falling behind on their utility bills grew by 14% (295,000), to hit 2.7 million, or one in 10 UK households, according to new figures released by credit reference agency Equifax. On 1st April 2022, Ofgem increased the energy price cap from £1,277 to £1,971. In the…
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Lowell Group has announced that it has appointed Clodagh Gunnigle as Non-Executive Director (NED) to the company’s UK board. As part of her role at Lowell, Gunnigle will become Chair of the UK Audit and Risk Committee. Gunnigle brings with her a wealth of experience and knowledge in global financial services and consumer credit, having…
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Over 12 million households (42%) across the UK face fuel poverty this winter, according to a forecast by the End Fuel Poverty Coalition. The estimates take into account support announced by the Government so far and are historically reflective of the definitions of fuel poverty used in official statistics. From the price cap rise on 1st…
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Phillips & Cohen Associates (PCA) has announced that it has appointed Janneen Jackson to lead the latest of PCA’s technology launches, The Debt Settlement Registry (powered by SettleNOW). PCA’s proprietary platform, The Debt Settlement Registry (DSR) provides creditors and debt settlement agencies (DSA’s) access to streamlined and strategic oversight of consistently growing debt settlement portfolios.…
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