Inflation rise driven by rising cost of essentials

CPI inflation jumped 0.2 percentage points to reach 3.8 per cent in July. Worryingly, the rise was driven by the higher cost of essentials with faster price rises for energy (rising from 4.5 per cent in June to 8 per cent in July), petrol (up by 2p per litre in July) and food (4.5 per…

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Personal insolvencies increase by 1.8%

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures rose slightly in July when compared to last month and to July 2024. Personal insolvencies increased by 1.8% in July 2025 to a total of 10,515 compared to June 2025’s total of 10,328, and slightly increased by 0.3%…

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Energy price forecasted to increase by 1%

Cornwall Insight has published its final October price cap forecast, predicting a 1% increase in energy costs. The forecast for the October–December 2025 predicts the cap will rise to £1,737 a year for a typical dual fuel household2 this winter. This would represent an increase of £17 and 1% from the current price cap which…

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Half of tenants have seen rents rise since Renters’ Rights Bill announcement

A new study by Go Compare has suggested that the announcement of the Renters’ Rights Bill may have triggered a surge in rent hikes across England, with more than half of tenants (53%) experiencing a rent increase since September last year, when the bill was first introduced to Parliament. In comparison, just 38% saw a…

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Consumer confidence in economy falls

Consumer confidence in the future UK economy has plummeted over the last year according to Which?’s Consumer Insight Tracker. According to the tracker, consumer confidence has tumbled by 31 points over the last year, from an average of -9 between May and July 2024 to an average of -40 between May and July 2025. This…

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Sharp rise in energy arrears as colder months loom

Average energy arrears among people seeking debt advice from StepChange Scotland have surged by 42% year on year, leaping from £2,464 in the first half of 2024 to £3,499 in the first half of 2025. This sharp increase raises serious concerns about the ability of households to heat their homes this winter while repaying built…

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Mortgage possession claims increase

Latest Ministry of Justice figures have shown increases in mortgage possession claims from 5,348 to 6,537 (22%), orders from 3,384 to 4,429 (31%), warrants from 2,959 to 3,787 (28%) and repossessions by county court bailiffs from 869 to 1,146 (32%) when compared to the same quarter in 2024. There were increases in mortgage possession claims…

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Bailiff firm begins refunds programme after overcharging

17th August 2025 Consumer Collections |

A report by The Guardian has highlighted that a Bailiff company that overcharged people it was pursuing for unpaid debts has launched a refunds programme. Marston Holdings has apologised to consumers after overcharging ‘enforcement fees’ related to unpaid road traffic penalties it was chasing. The Enforcement Conduct Board states that it has been actively addressing this…

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CSA announces shortlist for 2025 awards

15th August 2025 Consumer Collections |

The Credit Services Association (CSA) has announced the shortlist for the 2025 CSA Awards to be held as part of its UK Credit and Collections Conference (UKCCC) on Thursday 11th September in Manchester. The awards recognise the professionalism and commitment of firms and individuals working within the debt collection and purchase industry. The CSA Awards…

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Mortgage arrears fall by 3%

New data from UK Finance has shown that there were 87,380 homeowner mortgages in arrears of 2.5 per cent or more of the outstanding balance in the second quarter of 2025, 3 per cent fewer than in the previous quarter.Within the total, there were 29,840 homeowner mortgages in the lightest arrears band (representing between 2.5…

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Lantern and Aryza agree customer support partnership

15th August 2025 Company News |

Debt management services provider Lantern has announced a new digital transformation partnership with Aryza’s Engage platform within its operations to improve customer support. Paul Mason, Lantern CEO, said “The sector we operate in often means our customers are anxious by their financial situation, and part of our role is to make managing the debt recovery process…

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Almost nine out of ten landlords post profits

14th August 2025 Consumer Collections | #renting

Nearly nine in ten landlords (87%) have reported making a profit, just one percentage point off a five-year high, according to new research undertaken for Paragon Bank. The research, found that the proportion of landlords who reported making a profit from their lettings activity increased from 84% in the first quarter of 2025 to 87%…

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Money Wellness and Halton Housing agree money support partnership

14th August 2025 Company News |

Halton Housing has announced an new partnership with financial wellbeing provider Money Wellness to support tenants who are struggling with money worries, such as rent arrears, debt, or a sudden drop in income. Through the partnership, Halton Housing tenants will be able to access free, confidential advice from Money Wellness. Their expert advisers will help…

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