Credit, Collections & Insolvency News
More than two million households say they won’t turn on their heating this winter, an increase of a fifth (22%) compared with last year, according to new research from Uswitch. People who live alone are most likely to take drastic action, with one in ten solitary dwellers (10%) avoiding using the heating altogether. While households…
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The scale of Britain’s living standards slowdown over the past 20 years is so large that a typical family today would be £20,000 richer had incomes continued at the rate of growth trending in 2005 according to the Resolution Foundation. Policies that the Resolution Foundation has designed and championed have put more money in people’s…
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IE Hub has announced a new partnership with National Debtline, a provider of free debt advice. The collaboration is designed to make it simpler for people to access professional support and share their affordability information with creditors. The new collaboration gives the customer the ability to connect directly with National Debtline from IE Hub and…
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Headline CPI inflation held steady at 3.8 per cent in August, ending a run of disappointing increases, as a downward contribution from air fares was offset by increases in hospitality and petrol. There were encouraging signs for policy makers under the bonnet as the closely watched core inflation fell from 3.8 per cent in July…
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More than a quarter (27%) of parents have bought their children a mobile phone by the time they turn nine years old (before they enter Year 5 at school) according to Compare the Market. A fifth (21%) of parents said their child was between nine and ten years old when they gave them their first…
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Cinven and CVC have agreed to sell NewDay’s portfolio of consumer credit receivables to private credit funds and accounts managed by KKR. The transaction effectively separates NewDay’s credit balance sheet from NewDay’s origination and servicing business. KKR will enter into a multi- year forward flow agreement with the NewDay Operating Group in respect of its…
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New research from Citizens Advice finds more than two in five private renters (41%, equivalent to 4.5 million people) in England and Wales had to ration gas and electricity to afford their energy bills last winter. The data also shows that a third (32%, equivalent to 3.5 million) struggled to heat their home to a…
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Over half (54%) of pensioners on a low income find it a struggle to keep up with bills and credit commitments, causing misery and worry to hundreds of thousands of retirees. The findings are revealed in new research by the Living Wage Foundation based on polling of pensioners who are on a low income. The…
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Credit Connect is pleased to announce the companies, individuals, partnerships, teams and initiatives that have been shortlisted in this year’s eighth Credit & Collections Technology Awards 2025. The Credit & Collections Technology Awards are the UK’s celebration of technology innovators in credit and collections. The technology-focused award scheme seeks to champion innovation and best customer…
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New figures released by the Consumer Council for Water (CCW) reveal that complaints escalated to the watchdog by household customers in England and Wales rose for the third year running, up 3% to 8,235 in 2024-25 from 7,977 in 2023-24 – the highest level in nine years. This was despite a more encouraging 8% fall in…
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The Civil Court Users Association (CCUA has announced that it has appointed Neil Jinks as its new Chair following an election. Jinks succeeds Rob Thompson who concludes a distinguished five-year tenure as Chair and a long-standing commitment to the CCUA through various committee roles. Lisa Keating of Davisa Solutions has been elected to replace Jinks…
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The number of customers falling behind on their electricity bills with no repayment plan in place has more than tripled from 300,000 in 2012 to over one million at the end of 2024, with the number of customers falling behind on their gas bill also tripling from 300,000 to 900,000 over this period according to…
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New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 15% in July 2025. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…
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