Credit, Collections & Insolvency News
Credit Connect has published its annual Credit & Collections Technology Awards review. The awards review highlights the unique transparency of the Credit & Collections Technology Awards, with data graphs showcasing the results, accompanied by judges’ comments. The award’s rigorous and transparent process enables each company that enters the awards an opportunity to receive a bespoke…
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Credit Connect has announced its annual Credit & Collections Technology company Power List for 2025. The seventh edition of the Power List is a round-up of the most prominent innovative companies within credit and collections technology. Each year, Credit Connect identifies the Top 20 ‘Premier’ innovator companies, highlighting the achievements and successes of the top-performing…
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Credit Connect hosted its Autumn Credit & Collections events series in Manchester last week at the Midland Hotel. The event, which concludes the Credit Connect event series for 2025, included the Commercial Credit & Collection Conference, Credit & Collections Technology Think Tank and the 8th Credit & Collections Technology Awards. The day kicked off with…
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The winners of the 2025 Credit & Collection Technology Awards have been announced following a live in-person event yesterday (Thursday 20th November) at the Midland Hotel in Manchester. The awards are the flagship event for innovative technological professionals working in credit and collections and the eighth annual event honoured the UK’s technological innovators, celebrating outstanding…
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Lloyds Banking Group research has shown that more than 28 million (56% of UK population) adults are now turning to Artificial Intelligence (AI) to help manage their money. ChatGPT is referenced as the most popular platform, used by six out of ten. With more than half of people who use AI employing it for budgeting,…
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Financial services firms need to enhance the accessibility and supportiveness of their online content for individuals with financial and mental health concerns, according to a new report from the LSB (Lending Standards Board). The report, based on research commissioned by the LSB from the Money & Mental Health Policy Institute, assesses financial services firms’ websites…
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Digital tools are transforming customer service across every sector, but don’t replace the value of human empathy when people face financial difficulties, according to new research from Lowell. Conducted to mark National Customer Service Week, the research found that 81% of respondents believe it is important to speak to a human when they have a…
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The 2026 Credit & Collections Industry Awards have opened for entries into next year’s awards. The awards programme was launched in 2024, recognising excellence within credit and collections by highlighting achievements through its tangible and transparent awards judging scheme. The awards also acknowledge key industry innovations and initiatives in credit, lending and collections. The Credit…
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Credit Connect is pleased to announce the companies, individuals, partnerships, teams and initiatives that have been shortlisted in this year’s eighth Credit & Collections Technology Awards 2025. The Credit & Collections Technology Awards are the UK’s celebration of technology innovators in credit and collections. The technology-focused award scheme seeks to champion innovation and best customer…
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New research from Unbiased has revealed that while consumers see a role for artificial intelligence (AI) in finance, a majority prefer human advisers. The survey of 800 UK adults actively seeking financial advice found that a combined 74% are open to an adviser-led model, compared with just 6% who would choose an AI platform alone. The…
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Research by TSB has found that among the 31 per cent of people who have acted on financial advice on social media platforms, over half (55%) lost money as a result. The data found that over two-fifths (42%) of 16-24-year-olds reported having used social media to access financial advice in the past 12 months, followed by…
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Credit Connect has published the annual 2025 Credit & Collections Industry Awards Review. The annual review highlights why the judges decided the winners at this year’s Industry Awards, which were announced in May in York. The review provides background and context for the awards results, recognising companies for the progression of industry standards and excellence.…
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New analysis by Sprive, suggests a perfect storm is brewing as millions face retiring with mortgage debt hit by late homebuying, sky-high prices, and AI disrupting income security Analysis of official Government housing data* reveals that as buyers are being forced to take on longer mortgage terms later in life, they are increasingly likely to carry…
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