Credit, Collections & Insolvency News
Ofgem has announced that household energy bills will rise to help fund a £28 billion investment to upgrade the UK’s energy network. The energy regulator said that it has approved more than £17.8 billion of spending plans to upgrade gas transmission and distribution networks in the five years from April 2026. The remaining initial investment…
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As people across the country battle an unrelenting living standards crisis, Citizens Advice has revealed reforming bill support across essential markets, including energy and water, could save eligible households a staggering £950 a year. That’s the equivalent of £79 a month, which amounts to an income boost of almost 6% for low-income households. Citizens Advice’s…
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Only 14% of households are worried about debt, but fewer than one in five (19%) are classed as resilient when it comes to their use of it, according to research by the HL Savings & Resilience Barometer. The data also showed that across the board, almost half (46%) of debt is used for consumption rather…
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Nearly one in three UK households are worried about paying their winter bills, according to new figures from Ocean Finance. With energy costs rising faster than many can cope with, families face a tough few months ahead whilst Ofgem warns that bills could rise by £75 next spring. The survey also revealed that 33% of…
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Energy regulator Ofgem has announced a 0.2% rise of the energy price cap for the period covering January to March 2026. Thd change amounts to a small increase of around 28 pence a month for the average dual fuel household. Year on year when adjusted for inflation the new cap is 2% or £37 lower…
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The winners of the 2025 Credit & Collection Technology Awards have been announced following a live in-person event yesterday (Thursday 20th November) at the Midland Hotel in Manchester. The awards are the flagship event for innovative technological professionals working in credit and collections and the eighth annual event honoured the UK’s technological innovators, celebrating outstanding…
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New Skipton Building Society research has revealed that 42% of over 65s are worried about this coming winter, with the cost of heating and energy bills topping their list of concerns (86 per cent), followed by the overall cost of living (76 per cent) and homes not being warm enough (58 per cent). To shine…
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Cornwall Insight has released its final forecast for the January – March 2026 Default Tariff Cap (price cap), following the closure of the observation window on 18 November. The new forecast predicts the cap will fall to £1,733 a year for a typical dual fuel household in the new year. This would represent a decrease…
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The average length of energy debt repayment plans for electricity usage has now surpassed five years, jumping from three years just 12 months ago. According to data from energy providers, obtained via a Freedom of Information (FOI) to the energy regulator Ofgem submitted by Compare the Market, energy bill payers on debt repayment plans for…
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Around 2 million struggling households are receiving lower water bills through water companies’ social tariff schemes to combat rising prices, according to new figures from The Consumer Council for Water (CCW). The report shows that England and Wales provided help to more than 1.96 million customers through social tariff schemes in 2024-25 – a rise…
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Energy regulator Ofgem is assigning a new supplier for 8,400 customers after energy provider Tomato Energy collapsed. Ofgem intervened to protect supply for all affected, confirming that energy provision and funds, including credit balances, are secured under its ‘supplier of last resort’ safety net. Tomato Energy was banned from taking on new customers in April…
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Ofgem has announced a new plan to tackle the growing crisis of energy debt through a new Debt Relief Scheme (DRS). The regulator has confirmed the first phase of the scheme will write off up to £500 million of historic debt built up during the energy crisis, with total energy debt across the UK now…
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More than a quarter of a million families will receive confirmation this week of their £150 discount on energy bills this winter, as part of the Government’s drive to help families tackle energy affordability. The Prime Minister took the decision last year to expand the Warm Home Discount to a further 2.7 million families, meaning six million households now receive…
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