September is the worst month for money anxiety

New research by Updraft has revealed that September is the worst month for money anxiety as September marks more than just the end of summer, but the start of the post-summer blues. The data shows that 31% of people feel anxious, 21% regret overspending, and only a third say they feel motivated to fix their finances after…

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2026 Credit & Collections Industry Awards open for entries

The 2026 Credit & Collections Industry Awards have opened for entries into next year’s awards. The awards programme was launched in 2024, recognising excellence within credit and collections by highlighting achievements through its tangible and transparent awards judging scheme. The awards also acknowledge key industry innovations and initiatives in credit, lending and collections. The Credit…

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Personal insolvencies increase by 6.8%

Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures increased by 6.8% in August 2025 to a total of 11,348 compared to July 2025’s total of 10,624, and increased by 16.1% compared to August 2024’s figure of 9,778. In August 2025, 11,348 entered insolvency in England and…

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Two million households won’t turn on their central heating this winter

19th September 2025 Consumer Collections | #energy

More than two million households say they won’t turn on their heating this winter, an increase of a fifth (22%) compared with last year, according to new research from Uswitch. People who live alone are most likely to take drastic action, with one in ten solitary dwellers (10%) avoiding using the heating altogether. While households…

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Families have suffered from £20,000 of lost living standards growth over the past 20 years

19th September 2025 Arrears and Recoveries |

The scale of Britain’s living standards slowdown over the past 20 years is so large that a typical family today would be £20,000 richer had incomes continued at the rate of growth trending in 2005 according to the Resolution Foundation. Policies that the Resolution Foundation has designed and championed have put more money in people’s…

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Warning that food price inflation rise is impacting low income families

18th September 2025 Consumer Collections | #inflation

Headline CPI inflation held steady at 3.8 per cent in August, ending a run of disappointing increases, as a downward contribution from air fares was offset by increases in hospitality and petrol. There were encouraging signs for policy makers under the bonnet as the closely watched core inflation fell from 3.8 per cent in July…

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Over half of retirees struggling with bills

12th September 2025 Arrears and Recoveries | #bills

Over half (54%) of pensioners on a low income find it a struggle to keep up with bills and credit commitments, causing misery and worry to hundreds of thousands of retirees. The findings are revealed in new research by the Living Wage Foundation based on polling of pensioners who are on a low income. The…

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Household energy debt has tripled in the last decade

The number of customers falling behind on their electricity bills with no repayment plan in place has more than tripled from 300,000 in 2012 to over one million at the end of 2024, with the number of customers falling behind on their gas bill also tripling from 300,000 to 900,000 over this period according to…

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Second charge mortgages grow by 15%

New figures released by the Finance & Leasing Association (FLA) show that second charge mortgage new business volumes grew by 15% in July 2025. Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA), said…

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Working parents household finances plummet as school term begin

Working parents’ confidence in the future UK economy and their future and current household finances has plummeted ahead of the start of the new school year according to Which?’s latest consumer insight tracker. In the month to 13th August, working age parents’ confidence in the future UK economy fell dramatically by 25 points from a…

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Consumer credit borrowing increases slightly

Latest Bank of England data have shown that net borrowing of consumer credit by individuals rose slightly to £1.6 billion, from £1.5 billion in the previous month. Within this, net borrowing through credit cards slightly increased to £0.8 billion in July, from £0.7 billion in June. Net borrowing through other forms of consumer credit increased…

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Household cost inflation hit 3.9% in June

Latest Office of National Statistics (ONS) data has shown that household cost inflation was 3.9% in the year to June – up from 2.7% in the year to March. Lower earners were hit harder than higher earners – those in the second decile saw inflation of 4.1% and those in the ninth saw 3.8%, it…

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Energy price cap rises by 2%

Gas and electricity prices will rise by 2% for millions of households under the latest cap announced by energy regulator Ofgem. The energy price cap will rise by £35 per year for a typical household from October. While the rise is small, it underscores the fact that energy costs remain stubbornly high. With energy debt…

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