Credit, Collections & Insolvency News
National Energy Action says 58% of households expect to cut heating use as typical annual dual-fuel bill increases to £1,755. Polling from National Energy Action with YouGov has found that people with health conditions expect to ration their heating this winter, and many prepayment meter households have run out of credit at least once in…
Read more
Latest data from Ofgem shows that energy suppliers are owed at least £4.43bn in energy debt. It is believed that this figure is likely to be significantly higher, as it only accounts for debt that has been outstanding for more than 91 days. The data from April to June (Quarter 2, 2025) shows that household…
Read more
Almost three in four UK adults (72%) – the equivalent of 39 million people – admit they are losing sleep over money worries, according to new research from Nottingham Building Society. The biggest concerns are around savings; of those who say money worries keep them awake, a third (33%) worry that they are using up too much…
Read more
New analysis from the Joseph Rowntree Foundation (JRF) shows that the UK is on track for a decade of decline in families’ disposable incomes by the end of the parliament (September 2029). This comes after a decade of stagnant earnings growth following the financial crisis. By updating the March 2025 Office for Budget Responsibility (OBR)…
Read more
Risks to financial resilience are among the pressing issues facing the charity sector in 2025, according to new analysis from the Charity Commission. The regulator has drawn on a range of data and intelligence available to it, including information from annual returns, serious incident reports and casework, in publishing its first ever annual Charity Sector Risk…
Read more
New research by Citizens Advice has found that millions of loyal mobile and broadband customers are being forced to jump through hoops to avoid being ripped off on their bills – simply because mobile phone and broadband providers aren’t being upfront with better renewal deals. The research showed that instead of automatically offering existing customers their…
Read more
The Money and Mental Health Policy Institute has announced that it has awarded HSBC an ‘Advanced rating’ through its Mental Health Accessible programme for essential services firms. HSBC UK’s ‘Advanced’ rating is the second of three levels firms can achieve through the Mental Health Accessible programme (the bank reached the first level in September 2023).…
Read more
Energy regulator, Ofgem has announced a new requirement for suppliers to offer at least one lower standing charge tariff to their customers. The regulator has published a consultation on requirements for suppliers to offer a lower standing charge tariffs.. Under the plans, these tariffs would be available to customers in every region of Great Britain…
Read more
More than seven million households need to read their meter by the end of the month to make sure they avoid higher energy rates from 1st October, according to research by Uswitch. Homes on a standard tariff with average usage are expected to spend £140 on energy in October, compared with £63 in September. The…
Read more
New research by Updraft has revealed that September is the worst month for money anxiety as September marks more than just the end of summer, but the start of the post-summer blues. The data shows that 31% of people feel anxious, 21% regret overspending, and only a third say they feel motivated to fix their finances after…
Read more
The 2026 Credit & Collections Industry Awards have opened for entries into next year’s awards. The awards programme was launched in 2024, recognising excellence within credit and collections by highlighting achievements through its tangible and transparent awards judging scheme. The awards also acknowledge key industry innovations and initiatives in credit, lending and collections. The Credit…
Read more
Latest monthly figures from the Insolvency Service for England & Wales have indicated that personal insolvency figures increased by 6.8% in August 2025 to a total of 11,348 compared to July 2025’s total of 10,624, and increased by 16.1% compared to August 2024’s figure of 9,778. In August 2025, 11,348 entered insolvency in England and…
Read more
DCB Legal has announced that it has appointed Eddie Harrison as its new Managing Director (MD) to lead the business into a new era of expansion. Harrison brings more than 20 years of experience across debt recovery, litigation, and financial services. Harrison most recently oversaw the build of debt collection processes for Revolut UK, managing the…
Read more