Renters left with £440 of disposable income each month after paying bills

16th October 2025 Consumer Collections | #bills#renting

Renters are left with just an average of £440 of disposable income each month after paying for bills and essentials—almost half the £872 reported by homeowners. Yet despite tighter budgets, renters are more proactive in managing their money, with 27% checking their credit score monthly compared to just 20% of homeowners, according to new research…

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Real weekly wages have only increased by £1.50 since last September 

15th October 2025 Consumer Collections | #wages

The weakening jobs market is finally affecting pay packets, with wage growth in the private sector slowing sharply over the summer according to the Resolution Foundation in response to the latest ONS labour market statistics. The number of payrolled jobs was little changed in August with a small rise of 10,000 compared to July and…

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Call for greater collaboration between energy suppliers and debt advice providers

New research by the Personal Finance Research Centre at the University of Bristol, in partnership with Ofgem and StepChange Debt Charity has highlighted the critical role that effective referrals from energy suppliers to free debt advice can play in supporting households with energy debt, and where the energy sector can do more to protect vulnerable…

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Adults motivated by personal values when it comes to financial planning

New research from Aviva has revealed that adults are increasingly motivated by personal values when it comes to their financial planning, with providing for their family (44%), financial independence (43%), and security (31%) emerging as the top drivers.  Among 25–34-year-olds, these motivators are even more apparent, with more than half (58%) citing family security and…

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Consumers turn to humans over digital when facing debt problems

Digital tools are transforming customer service across every sector, but don’t replace the value of human empathy when people face financial difficulties, according to new research from Lowell. Conducted to mark National Customer Service Week, the research found that 81% of respondents believe it is important to speak to a human when they have a…

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Two thirds of social media debt advice is misleading

A joint study from credit management company Lowell and free debt advice provider Money Wellness has found that almost two-thirds (64.22%) of debt advice circulating on TikTok, Facebook, and Reddit is misleading, while an overwhelming 98.27% is unreliable. With over 10.1 million people in the UK currently over-indebted (FCA Credit & Loans survey), many turn…

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Three in four people struggling with debt repayments

New research from Compare the Market has revealed that almost three-quarters of people with multiple forms of debt (72%) say they find it difficult to stay on top of their repayments. On average, people in the UK with multiple debts owe £7,296 in total and have been paying them off simultaneously for nearly three and…

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Millions to receive higher water bills after CMA appeal

9th October 2025 Consumer Collections | #water bills

Millions of households will have to pay higher water bills than previously announced, after five water companies appealed to the Competition and Markets Authority (CMA) regarding Ofwat’s price determinations. Five companies – Anglian Water, Northumbrian Water, South East Water, Southern Water, and Wessex Water – argued that Ofwat’s decision left them unable to meet the…

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Cost of festive season set to rise

New research by Thinkmoney has revealed that the average household is set to spend £787 on the festive season an increase of £87 on last year. Despite spending more, many feel they are getting less, and some would rather skip the holiday altogether: almost a third of people (30%) say they would cancel or delay…

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Government urged to move fast to stop court orders impacting housing supply

The Government is being urged to act quickly to prevent delays in the County Court Bailiff system and changes to County Court policy that negatively impact the rented housing sector. The call comes as new research shows that the delays are affecting the supply of rental properties and costing landlords thousands of pounds, as well…

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The £65,618 cost of motherhood

6th October 2025 Consumer Collections | #family costs

Latest data from the Office for National Statistics (ONS has shown working mothers lose an average of £65,618 in pay by the time their first child turns five, as the ‘motherhood penalty’ impacts their financial security. Women’s earnings fall an average of 42%, or £1,051 a month, compared to what they were making a year…

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Data On Demand makes board appointment

3rd October 2025 Appointments |

Data On Demand has announced it has appointed Denise Crossley to its board. Crossley is the former Group Chief Executive Officer and current Non-Executive Director (NED) of Lantern Group and served for more than 12 years as a Non-Executive Director of the Credit Services Association (CSA). She brings extensive experience in debt recovery, operational governance…

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40% of people are £224 worse off than a year ago

Latest data from Shawbrook has found that people are £224 worse off each month compared to last year, as they continue to suffer the consequences of the cost of living crisis. Nearly 40 per cent of people confirmed they were worse off compared to last year, with women being affected in particular, with 43 per…

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