Credit, Collections & Insolvency News
Credit Connect hosted its second annual Spring Series of events at the end of May at Eastwood Hall Hotel in Nottingham. The event opened with the first-ever Industry Leaders networking dinner, which hosted 60 attendees who have been nominated and ratified by Credit Connect’s Industry Leaders partner associations: CIVEA, CICM, CCUA, CCTA, Cifas and Registry…
Read more
CSA Learning, the learning and development arm of the Credit Services Association, has received a Strong standard from Ofsted for Curriculum and Teaching following the recent inspection of its apprenticeship provision. The inspection report, published on 14 April 2026, recognises that CSA has developed ‘a demanding and relevant curriculum in partnership with employers and sequences…
Read more
Credit Connect has announced its 2026 Industry Leaders list. The Leaders list was announced as part of the inaugural Industry Leaders Dinner at the Eastwood Hall in Nottingham, which is part of the Credit Connect Spring series event. The Spring event series also includes the Commercial Credit & Collections Conference, Credit & Collections Think Tank…
Read more
Energy bills are forecast to rise by £209 to £1,850 a year for a typical dual fuel household from July, according to Cornwall Insight’s final forecast for the July – September 2026 Default Tariff Cap (price cap), released following the close of the observation window on 18th May. The new cap would represent an increase…
Read more
Energy regulator Ofgem has announced it closed its investigation into British Gas on its treatment of customers who had a prepayment meter (PPM) installed without their permission, with consumers set to benefit from the settlement agreement made with the regulator. Ofgem’s investigation concluded that British Gas failed to meet the standards required of an energy…
Read more
The new president of the principal trade association for civil enforcement agencies in England and Wales has pledged to drive reform, strengthen standards and improve public understanding of the profession. Amy Collins, Managing Director of Leicestershire-based enforcement agency Rundles, has taken on the role of Chair of the Civil Enforcement Association (CIVEA) at a pivotal…
Read more
Latest analysis has found that enforcement agents signposted thousands of people in financial difficulty to specialist advice through an online support hub within the first year of its launch. The CIVEA-NSN Support Hub was set up by the National Support Network (NSN), in partnership with the Civil Enforcement Association (CIVEA), wad launched to help people…
Read more
Billpayers are set to benefit from a stronger energy regulator, under reforms of its remit set out by the Government. The transformation will empower the energy regulator, Ofgem, to ensure energy consumers are treated fairly, including measures to guarantee good market practice. This is the first major update to Ofgem’s scope since the regulator was…
Read more
Data from Cornwall Insights has found that a typical gas and electricity bill is forecast to reach £1,929 a year from July under Ofgem’s quarterly price cap, up £288 (or 18%) from the current cap. The slight reduction in the forecast follows a partial steadying in wholesale markets after a pause in energy infrastructure strikes…
Read more
The High Court Enforcement Officers Association (HCEOA) has welcomed the laying before parliament of new Taking Control of Goods (Miscellaneous Amendments) Regulations 2026. The statutory instrument laid before parliament covers updates to the Taking Control of Goods Regulations 2013 and the Taking Control of Goods (Fees) Regulations 2014 as part of Government’s balanced package of…
Read more
The Enforcement Conduct Board (ECB) has announced new vulnerability standards for enforcement firms and agents. The Standards provide stronger protections for people in vulnerable situations. Over 7 million cases of unpaid debts are sent out for enforcement each year, with the industry recovering over a billion pounds, much of which is for the public purse. The ECB ensures that enforcement is done fairly,…
Read more
A new report by Barclays has highlighted how student loans significantly impact graduates’ ability to save for home deposits. The study reveals that individuals with student debt save £310 monthly, while those without save £473.70 creating a £1,963.70 gap annually. Additionally, 44% of loan holders feel repayments hinder their financial stability, and 41% believe it prevents…
Read more
The Government has announced that millions of people and businesses who owe money to the Government will benefit from more personalised and affordable repayment support under new plans to improve how debt owed to the public sector is managed. The 2026–2030 Government Debt Management Strategy outlines how departments will better use data and earlier engagement to help people who…
Read more