6% of civil enforcement doorstep interactions are a breach of current standards

New Enforcement Board (ECB) research has found that 6% of civil enforcement doorstep interactions are a breach of current standards. The research, commissioned by the ECB and led byagency M.E.L Research, represents the first comprehensive study of its kind. Researchers analysed a substantial, randomly selected sample of over 600 videos of interactions between enforcement agents…

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First-time buyers afraid they will have nothing left to live on

25th October 2024 Consumer Collections | #home buyers

After purchasing their first home, one in 10 (10%) first-time buyers expect to have less than £200 left each month, while one in 20 (5%) believe they would have nothing at all to live on, according to Yorkshire Building Society. A further two-thirds (64%) are worried they won’t be able to afford to put any…

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70% of people feeling worried or anxious ahead of Budget

New research from Skipton Building Society has found that just one in four people (26%) are feeling hopeful and optimistic about the upcoming Budget announcement. Whilst a further 70 per cent admit to feeling worried or anxious on what the Government may announce. And of those, it is more women (77%) than men (62%) feeling…

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44% of elderly say loss of Winter Fuel Payment will negatively their impact health

16th October 2024 Consumer Collections |

Ahead of a hand-in of more than 500,000 signatures calling on the UK Government to protect the Winter Fuel Payment, new research from Independent Age has found that 44% of older people (65+) in England think losing the Winter Fuel Payment will negatively impact their physical heath. The new polling also shows that many people…

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Mortgage default rates rise

Latest Bank of England of England data has reported that lenders have seen mortgage defaults rose in the three months to the end of September and are expected to do so again in the last three months of 2024. The recent rise in default rates was lower than the banks had expected. However, in the last…

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Four in five pensioners set to lose Winter Fuel Payment

10th October 2024 Consumer Collections | #energy

New Age UK analysis reveals that shockingly high numbers of pensioners living below or just above the poverty line – 82% or four in every five are set to lose their Winter Fuel Payment (WFP) as a result of the Government’s policy change. This includes huge numbers of older people who are aged over 80, disabled,…

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Second charge mortgages grow by 16%

New figures released by the Finance & Leasing Association (FLA) has shown that second charge mortgage new business volumes grew by 16% in August 2024 Commenting on the latest new business figures for the second charge mortgage market, Fiona Hoyle, Director of Consumer & Mortgage Finance and Inclusion at the Finance & Leasing Association (FLA),…

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Ofwat says water companies must pay £158m to customers

Water companies in England and Wales have been told to pay £158 million  penalty to customers as a result of poor performance. The regulator, Ofwat, announced the penalties as part of its annual review of companies’ performance. Performance penalties have totalled more than £430m since 2020. Ofwat’s annual Water Company Performance Report which shows disappointing…

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One million households will not put on heating until December to keep costs down

4th October 2024 Consumer Collections | #energy costs

One million people are determined to put off switching on their heating until December to help keep costs down according to new research from Uswitch.com. However the average household will turn on their heating this Sunday (6th October) this year. That’s nearly a week earlier than last year’s big switch-on, which fell on 12th October. With…

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7.7m households suffering from fuel stress

7.7 million households in England are at risk of fuel stress this winter, including the majority of families with children. The Government will therefore need to do more to support vulnerable households who are no longer eligible for Winter Fuel Payments (WFP) and those who never have been, according to new research published by the…

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One in ten not confident on mortgage repayments

According to Compare the Market’s latest Household Financial Confidence Tracker, over one in ten (13%) admit they are not confident in their ability to meet their mortgage repayments over the coming months. 57% of mortgage holders say they are unlikely to switch their mortgage to a new deal while rates remain at current levels. By contrast,…

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Half of consumers plan to ration energy use this winter

1st October 2024 Consumer Collections | #energy bills

With energy bills are set to rise again, by 10%, from today (Tuesday 1st October), a new survey by fuel poverty charity National Energy Action and YouGov has found almost half (46%) of adults say they are likely to ration their energy use this winter – using less than they should for maintaining comfort and wellbeing. A…

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Money Statistics: September 2024

Here is an overview of The Money Charity’s latest statistics for September 2024 Personal debt in the UK People in the UK owed £1,860.6 billion at the end of July 2024. The average total debt per household, including mortgages, was £65,515 and per adult was £34,457, around 95.8% of average earnings. Net mortgage lending increased by…

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