Credit, Collections & Insolvency News
Consumers most in need of help could be missing out on essential extra support from their water company, despite record demand sparked by the Covid-19 pandemic according to the latest assessment by CCW, which ranks water companies according to their performance on a range of important measures, including customer satisfaction, service failures and complaints handling.…
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A review of the methodology for setting the energy price cap has been announced by Ofgem following the unprecedented rise in wholesale costs in recent months. In a letter to the industry, the regulator’s chief executive Jonathan Brearley also revealed plans to facilitate faster payments to suppliers of last resort and pause all new applications…
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Credit Style, part of the Bristow & Sutor Group, says energy sector workers who have lost their jobs recently should consider changing career paths, highlighting the volume of roles available in debt recovery and the transferable skills that are of interest to employers in the sector. The current energy crisis has seen over a dozen…
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Here is an overview of The Money Charity’s latest statistics for October 2021 Personal debt in the UK People in the UK owed £1,745.7 billion at the end of August 2021. The average total debt per household, including mortgages, was £62,813 and per adult was £33,006, around 108.9% of average earnings. Net mortgage lending rose by…
Read moreA new report by Aryza has found an increase in the numberstruggling to manage their personal finances. Drawing on a dataset of nearly 300,000 insolvent UK consumers currently struggling with their personal finances, the company’s latest debt statistics report found the average debt level across the UK to be £17,823. This is compared to £15,924…
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The record energy price cap increase of £139 in October is set to push two in five families into debt with their supplier, according to the latest Household Financial Confidence Tracker from comparethemarket.com. 43% of families with children at home believe that if energy bills increase it will push them into debt with their energy…
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Credit Connect has confirmed the line-up for next week’s Credit & Collections Technology Awards which takes place at the Midland Hotel in Manchester next Thursday (4th November). The awards are judged by a panel of industry experts who have reviewed technological excellence in four different categories sections: creditor and lender, collections and recoveries, applied technology, and…
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Ofgem has appointed Shell Energy Retail to take on supplying Goto Energy’s approximately 22,000 domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers. Funds that current and former domestic customers of Goto Energy have paid into their accounts will be protected, where they are in credit.…
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New research from the Consumer Council for Water (CCW) has found that two-thirds of complaints to water companies involve concerns over bills. CCW says that households have a right to expect clear and accurate water bills and be treated with empathy by water companies if they slip into debt. Bill concerns dominated two-thirds of the…
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Goto Energy has announced they are ceasing to trade. The company supplied gas and electricity to around 22,000 domestic customers. Under Ofgem’s safety net, customers’ energy supply will continue and funds that domestic customers have paid into their accounts will be protected, where they are in credit. Domestic customers will also be protected by the…
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Ofgem has appointed Shell Energy Retail to take on supplying Pure Planet, Daligas and Colorado Energy combined total of approximately 252,000 domestic customers and around 600 non-domestic customers. This follows a competitive process run by Ofgem to get the best deal possible for customers. Funds that current and former domestic customers of the suppliers have…
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Gas-only retailer, Daligas, has confirmed it is ceasing to trade, blaming the unprecedented energy market conditions, the record high wholesale prices and the current energy cap. Daligas becomes the 15th energy company to go bust year meaning that a total of almost 2.4 million customers have now seen their energy supplier exit the market in…
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Two more UK energy firms have ceased trading amid soaring wholesale energy prices. Pure Planet and Colorado Energy have announced they are ceasing to trade. Pure Planet supplies gas and electricity to around 235,000 domestic customers and Colorado Energy supplies gas and electricity to around 15,000 domestic customers. The founders of Pure Planet have hit…
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